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With worldwide manufacturing, research & development, logistics and product management capabilities, and manufacturing and purchasing strengths, we aim to become the preferred low cost producer and supplier of security, safety and fire protection products in Australia, New Zealand and the South Pacific.

Global Strength. Local Expertise. At your service.

VIGILANT, a respected regional brand of Johnson Controls, is a technology leader in the Australian and New Zealand fire detection markets with AS and NZS product approvals. The VIGILANT product line includes a comprehensive range of MX TECHNOLOGY fire detection products and the market-leading QE90 voice evacuation systems. VIGILANT product is widely supported throughout Australia and New Zealand by a network of installation companies, service companies and distributors.

SIMPLEX is a leading global brand in the fire detection industry. The SIMPLEX product line includes a wide range of AS-listed, UL-listed and FM-approved life safety products for fire detection, emergency communications, voice evacuation, security, and related solutions. Many other product approvals and listings are also available including Chinese, Korean, and Russian certifications. The product line is available through a variety of Johnson Controls companies and SIMPLEX authorised dealers around the world.
For more information on SIMPLEX products, visit the Simplex Fire website.

Customer Service 1300 725 688 (Australia Local)
+64 9 635 0617 (New Zealand Local)
Technical Support 1300 552 559 (Australia Local)

This site provides a wide variety of information including product datasheets, information bulletins, press releases, technical user documentation and software updates.

This site also contains support information restricted to Johnson Controls employees. To view information in the secure areas click on the Login button towards the top-right of the screen. You will need to be registered for TFS company extranet/intranet websites with a username & password to successfully log in to this area. If you are a Tyco employee and have not registered, please visit our registration page for full instructions.

You will need Adobe Acrobat Reader Version 7.0 (or later) installed on your computer before you can view many of the files in this site. If you do not have a copy of this software you can download it by clicking on the icon below.

VIGILANT/TYCO MX4428 V3.10 to V3.21 Firmware

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Website Updated 31 May 2019